Child Safety Standards

1Age requirement

Tinda is an 18+ dating service. Every account must provide a date of birth at sign-up, and Tinda's systems enforce a minimum age of 18 before an account can be created or used. Members can additionally request a "Verified" badge, which requires submitting a government ID and a guided selfie for review by a human member of our team — a further check against a false birth date, though it is optional rather than mandatory for every account. If we become aware that an account belongs to someone under 18, we remove it immediately.

2What's prohibited

The following are never allowed on Tinda, without exception:

• Any sexual content, imagery, or discussion involving, or purporting to involve, a minor;
• Grooming — building a relationship with a minor with the intent to sexually abuse, exploit, or endanger them;
• Sextortion — coercing anyone, including a minor, using sexual content or threats thereof;
• Sex trafficking or solicitation of any kind involving a minor;
• Any other content or behavior that sexually exploits, abuses, or endangers a child; and
• Impersonating a minor or misrepresenting your own age to evade these protections.

These are enforced under Tinda's Terms of Use in addition to this policy, and apply regardless of whether the account in question actually belongs to a minor — the standards apply to any content or behavior that implicates or endangers a child.

3How to report a concern

You never need to leave the app to report a child safety concern:

• Report a profile or message: every profile and every chat has a built-in "Report" action, reachable in a couple of taps, that reaches our review team directly.
• Block: immediately stops a member from contacting you or appearing in your discovery deck, from that same profile or chat.
• Support chat: the in-app support conversation reaches our team directly for anything a report action doesn't cover.
• Email: support@medtechs.my, for concerns raised outside the app entirely.

4Our response process

Reports involving suspected CSAE are treated as our highest priority. When we receive one, or otherwise become aware of a violation:

• The reported content and account are reviewed and, where the report is substantiated, the content is removed and the account is permanently terminated;
• We preserve the evidence needed to support a legal report and any law enforcement request; and
• Where legally required, we report apparent CSAM to the relevant authority, including the National Center for Missing & Exploited Children (NCMEC) CyberTipline in the United States, or the equivalent authority for the jurisdiction involved.

5Legal compliance

Tinda complies with applicable child safety laws and regulations in the jurisdictions where it operates, and cooperates with law enforcement investigations into CSAE consistent with those laws. See also our Privacy Policy for how account and report data is handled, and our Children's Privacy section for how we handle personal information relating to minors.

6Designated contact

Tinda's Trust & Safety team is designated to speak to our CSAM prevention practices and compliance with this policy, including to Google Play's own compliance team on request.