Terms of Use

1Eligibility

• You must be at least 18 years old to create an account or use the Service.
• You may only create and maintain one account for yourself. Creating an account on behalf of someone else, or for a business, brand, or pet, isn't allowed.
• The information you provide during sign-up and in your profile (including your date of birth) must be accurate and about you. Impersonating another person is not allowed.
• You must not be barred from using the Service under the laws of your country of residence or any other applicable jurisdiction, and you must not be a person previously removed from Tinda for violating these Terms.

2Your account

You can register using an email address and password, or a phone number. You're responsible for keeping your login credentials confidential and for all activity that happens under your account. We offer optional two-factor authentication and encourage you to enable it. Notify us immediately at support@medtechs.my if you suspect unauthorized access to your account.

Repeated failed sign-in attempts will temporarily lock your account for security; continued attempts can result in a longer or permanent lock, which you can appeal by contacting support.

You may delete your account at any time from within the app. See our Privacy Policy for exactly what happens to your data when you do.

3Community guidelines & conduct

Tinda exists to help people build real connections. To keep it that way, you agree not to, and not to help or encourage anyone else to:

• Harass, bully, stalk, threaten, or defame another member;
• Post or send content that is sexually explicit involving a minor, non-consensual, hateful, discriminatory, or that promotes violence;
• Impersonate any person or entity, or misrepresent your identity, age, or affiliation;
• Solicit money, gifts, cryptocurrency, or financial/personal information from another member (a common "romance scam" tactic — see Safety below);
• Use the Service for any commercial solicitation, advertising, or spam, including operating a bot or automated account;
• Upload content you don't have the rights to, or that infringes someone else's intellectual property;
• Attempt to circumvent our security measures, scrape or harvest data from the Service, or reverse engineer the app; or
• Use the Service if you've been convicted of, or are required to register as, a sexual offender.

We rely on member reports and our own review to enforce these guidelines. You can block or report any member directly from their profile or a chat.

4Safety

We can't verify every claim a member makes about themselves, and we don't conduct criminal background checks. Use good judgment and stay in control of your own safety when meeting people from the Service:

• Never send money, gift cards, or cryptocurrency to someone you've only met on Tinda, no matter how convincing their story is.
• Get to know someone through chat before meeting, and video chat first if you can.
• Meet in a public place for the first time, tell a friend where you're going, and arrange your own transportation.
• Report and block any member who asks you for money, pressures you, or makes you uncomfortable.

5Your content & our license

You retain ownership of the photos, bio, messages, and other content you submit to the Service ("Your Content"). By posting Your Content, you grant Tinda a worldwide, non-exclusive, royalty-free license to host, store, reproduce, and display Your Content solely for the purpose of operating, providing, and improving the Service (for example, showing your profile to other members, or displaying a message you sent to the person you sent it to). This license ends when you delete the content or your account, except for content you've shared with another member that they've retained in their own conversation history.

You're solely responsible for Your Content and confirm you have the rights necessary to post it and grant this license.

6Identity verification

Identity verification (submitting an ID document and a guided selfie for a "Verified" badge) is optional. By submitting a verification request, you confirm the document is genuine, unaltered, and belongs to you. Submitting a false or altered document, or someone else's document, is a violation of these Terms and may result in permanent account termination. See our Privacy Policy for how verification data is handled.

7Subscriptions, wallet & payments

Wallet

You can top up an in-app wallet to pay for features such as Boost. Wallet top-ups are processed by Stripe; minimum top-up amounts vary by country. Wallet balances are non-transferable to other members and have no cash value outside the Service.

Subscriptions

Tinda offers optional paid subscription tiers (currently Gold and Platinum) that unlock additional features and bill on a recurring monthly basis until cancelled. Pricing may vary by country. Your subscription automatically renews each billing period unless you cancel before the renewal date; you can cancel any time from within the app, and cancellation takes effect at the end of the current billing period (you keep tier benefits until then).

Refunds

Except where required by applicable law, payments (wallet top-ups, boosts, and subscription charges) are final and non-refundable, including for partial billing periods or unused wallet balance.

8Moderation, suspension & termination

We may review, remove, or restrict access to content, and warn, suspend, or permanently terminate an account, if we reasonably believe it violates these Terms, our Privacy Policy, or applicable law, or poses a risk to another member or to Tinda. Where practical, we'll try to notify you of the reason. Some violations (e.g. content involving a minor, or a fraudulent verification submission) may result in immediate termination without prior notice.

You can stop using the Service and delete your account at any time. Sections of these Terms that by their nature should survive termination (including Intellectual Property, Disclaimers, Limitation of Liability, and Indemnification) will continue to apply.

9Intellectual property

The Service — including its design, features, graphics, logos (including the Tinda flame mark), and underlying software — is owned by Tinda or its licensors and is protected by intellectual property laws. Except for the limited right to use the Service as intended, these Terms don't grant you any rights to our trademarks, logos, or other brand assets.

10Disclaimers

The Service is provided "as is" and "as available," without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that you will find a match, form a relationship, or have any particular experience using the Service, and we do not guarantee the accuracy of any member's profile, including a "Verified" badge. We do not guarantee the Service will be uninterrupted, timely, secure, or error-free.

11Limitation of liability

To the fullest extent permitted by applicable law, Tinda and its officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or data, arising from your use of the Service or your interactions with other members — whether online or in person — even if we've been advised of the possibility of such damages. To the fullest extent permitted by law, our total liability for any claim arising from these Terms or the Service is limited to the amount you paid us, if any, in the 12 months before the claim arose.

Nothing in these Terms limits any liability that cannot be limited under applicable law.

12Indemnification

You agree to indemnify and hold Tinda harmless from any claims, damages, losses, and expenses (including reasonable legal fees) arising from your use of the Service, Your Content, your violation of these Terms, or your interactions with other members.

13Governing law & disputes

These Terms are governed by the laws of Malaysia, without regard to conflict-of-law principles, unless a mandatory law of your country of residence provides otherwise. If a dispute arises, please contact us first at support@medtechs.my — most concerns can be resolved directly and quickly that way.

14Changes to these Terms

We may update these Terms from time to time. If we make material changes, we'll notify you through the app or by other reasonable means before the change takes effect. Continuing to use the Service after changes take effect means you accept the updated Terms. The "Last updated" date at the top of this page always reflects the current version.

15Contact us

Questions about these Terms? We're happy to help.